Questions about Crossrope?

You're in the right place. Select a common question below.

Sizing Guide

Have a look at our size chart.

Find your height range and match it to the recommended size.

Note - we have a "no-risk" exchange policy if you want to swap sizes once you're tried it.

Workout Ideas

Here are a few links to some great workouts and tutorials.

We also recommend you sign-up to our newsletter to keep up to date with the latest Crossrope Work-Out and Community Members.

Did you choose the wrong size?

No problem. It happens.

If you want to change sizes, just email support@vivofitness.com and we'll start the Size Exchange Process for you.

You've got 30 days. Plenty of time to decide.

Best set for beginners?

Weighted ropes (like the 1/2 LB Infinity Rope in the Get Lean Set) are great for beginners and are much easier to learn with than a standard PVC rope.

When the weight is distributed throughout the length of the rope, you get extra feedback that allows you to time your jumps better. This enables even the most uncoordinated of jumpers to time his or her jumps and to build coordination, rhythm, and confidence.

We generally recommend our Get Lean Set for Beginners as a great starting point to work on technique and get some experience with weighted skipping ropes before adding heavier ropes to the set.

Can't find the Crossrope product you want?

Right now - we only sell the Get Lean Set, Get Strong Set and Get Fit Bundle.

If the size you want is out of stock, you won't have to wait long. Pop your email in the box on the product page and we'll let you know as soon as we get new stock.

At this stage, we don't sell the Crossrope Mats, Individual Ropes + Handles or Limited Edition Sets. This may change in the future. For now, the best option is to grab them via crossrope.com

Need something else?

Send us your question and we'll get back to you within 24 hours.